Zapier Integration Guide

This topic describes how to integrate Apteligent alerts with Zapier. Zapier is a free integration platform that allows Apteligent users to connect alerts with hundreds of other apps.

Using Apteligent’s Zapier integration, whenever a Apteligent alert is triggered, Zapier will automatically run a corresponding action. This topic describes how to create an example “Zap”, which creates a row in a Google Spreadsheet whenever a new Apteligent alert is created.

Step 1. Choose a Trigger and Action

  1. From the Zapier dashboard, go to “Make a New Zap” and you will see the following.

    ../_images/integration-zapier-choose-trigger.png
  2. Under “Choose a Trigger app…” select Crittercism and New Alert.

    ../_images/integration-zapier-new-alert.png
  3. Under “Choose an Action app…” select Google Docs and Create Spreadsheet Row.

    ../_images/integration-zapier-choose-action.png

Step 2. Select a Apteligent Account

Zapier will display a webhook URL to use in Apteligent.

  1. Copy the URL.

    ../_images/integration-zapier-select-crittercism.png
  2. Login to Apteligent, go to Alert Center and Alert Integrations and Add Integration.

  3. Select Webhook as the Integration type and give your integration a Name.

  4. Paste the URL from the previous step.

  5. Click Create Integration.

    ../_images/integration-zapier-new-alert-integration.png

Step 3. Select a Google Docs Account

Connect your Google account to Zapier. If this is your first time, you may be presented with a Google authentication screen.

../_images/integration-zapier-select-google-docs.png

Step 4. Filter Apteligent Triggers

You can choose to produce triggers for all Apteligent alerts or only a subset. The following example shows producing triggers for alerts related to the “app loads” metric only.

../_images/integration-zapier-filter-triggers.png

Step 5. Match up Apteligent Alert to Google Docs Spreadsheet Row

  1. Create a new Google Spreadsheet with the following column headers: client_url, event_type, incident_key, client, details, and description.

    ../_images/integration-zapier-make-spreadsheet.png
  2. Assuming you have correctly authenticated your Google Docs account with Zapier, select the spreadsheet you just created and the first worksheet created.

  3. Match up fields from the Apteligent alert parameters with the spreadsheet columns.

    ../_images/integration-zapier-trigger-action.png

If your Zap is working correctly, every time your Apteligent alert is triggered, a new row will be created in your Google Spreadsheet. Depending on your Zapier level of service, it may take between 5 and 15 minutes for your spreadsheet to begin getting populated.

../_images/integration-zapier-google-sheets.png

For additional assistance, contact Apteligent Support (support@apteligent.com).